Rant

I work for a home furnishings retailer managing the group who unload trucks and restock the store prior to it's opening. This past Friday, one of my folks was hit in the head by a steel divider(fortunately he wasn't hurt badly) used to keep mattresses standing on their edge from flopping over in the sales location(s) These dividers were supplied through a group within the company responsible for equipment used in all our stores. Monday AM, two of the individuals from this equipment group came over from corporate headquarters (located conveniently next door) to inspect the dividers that failed, etc. Before I get to the reason for this rant I'll explain how these dividers work: the mattresses are stored in steel racking and the dividers clamp (poorly) onto the support beams for the racking by means of a nut welded to the clamp and a thumbscrew. Suffice it to say, it's a poor design and the fabrication is as poor or worse. During my discussion with the two "experts", one of them repeatedly directed blame for the incident at "stupid coworkers" who loaded the racking, racking that is loaded by hand, one piece at a time and then unloaded by customers, by hand, one at a time. When I admonished him for his comments and pointed out this could have just as easily happened to a customer, he got loud and shitty. The balls of this guy, instead of acknowledging there needed to be a fix for this part, he foisted blame on a guy whose only crime was doing his job. Rare and special people, how do they manage to find me?